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Company : Baltic Training Services
Job Title : IT Support Apprentice
Job Category / Job Sector : IT / Helpdesk
Job Reference : JO-1801-5317
Job Description :
Baltic Training and New Gen IT are delighted to be recruiting for an IT Support Apprentice to join their small team in Irchester.

With over a decade of experience in the industry, New Gen IT was founded out of a passion of helping people with their IT challenges through personal life and business, and to create a solid foundation and IT infrastructure. They work with businesses internationally to help support their IT needs, on site and remotely ensuring their systems are secure, backed up and professionally managed 24/7.

About Apprenticeships:
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and break down barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in a way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

Duties:
Reporting to the Managing Director the successful candidate will build relationships with customers and be involved in the following duties:

* Answering the phones to customers and log IT issues in to Autotask.
* Go through a fault-finding process to diagnose the problem and resolve.
* Assist with social media posts.
* Order stationery & supplies.

Training Provided:
Level 3 Advanced Diploma in ICT Systems and Principles

* Networking Fundamentals
* Mobility and Device Fundamentals
* Business Processes
* Cloud Fundamentals
* Coding and Logic
* Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and Qualifications required:

* A driving licence for this role is a requirement due to visiting clients sites
* Self-motivated.
* Good time management skills.
* Organised, friendly and approachable.
* Enthusiastic and professional attitude.
* 5 GCSE's A-C grades, including Maths and English

The future is bright:
Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our Level 4 programme and take your training even further.

Salary, hours and benefits:

* Monday - Friday 8:30 - 17:30
* £3.75 / £150 a week

Location and Travel:
Located in Irchester, Wellingborough, the office is close to bus routes but due to the nature of the job role, a candidate with a driving licence is required.

About Baltic Training:
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech-driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.

So that's
Skills (Years Experience) :
Language requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 150  To: 150 £ GB per year
 
Other Information
 
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : Irchester - England - East Midlands
Post Date : 12 Jan 2018
 
 
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