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Company : Baltic Training Services
Job Title : IT Support Apprentice
Job Category / Job Sector : IT / Helpdesk
Job Reference : JO-1801-5316
Job Description :
Did you know the over 43% of issues arising within PCs and laptops can be resolved through remote support?

Baltic Training and Altius Trust are excited to be recruiting for a passionate candidate to work with their team in Manchester. With a vision of "a fantastic future for all", Altius Trust works to continually improve the achievement of their students. Providing IT Support to staff and students alike, Altius Trust are now seeking new talent to complement their existing team.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

Duties
You will be working alongside existing staff and be mentored and trained to carry out the following duties:

* Setting up and supporting general IT equipment in the academy & equipment required for events
* Setting up new user accounts and passwords
* Updates to IT equipment and iPads as required
* Using and supporting internal software such as SIMS
* General troubleshooting and support for both staff and students

Training to be provided:

* Level 3 Advanced Apprenticeship in ICT
* Level 3 Diploma in ICT Professional Competence
* Level 3 Advanced Diploma in ICT Systems and Principles
* Level 2 Functional Skills (English, maths and ICT)

Skills and qualifications required:

* Good communication skills & confident to work with students
* Passion for IT
* Experience of taking apart PC's and laptops, with a good understanding of troubleshooting
* Ability to work on own initiative
* At least 5 GCSEs grade A-C

The future is bright
Upon completion of the 12 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

* £15,014 per annum
* Full time (37.5 hours a week)
* 20 days holiday plus bank holidays

Location and travel
Based in Wythenshaw, the academy is easily accessible by public transport.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need. So that's exactly what we help them to do.

If this sounds like the role for you, get in touch!
Skills (Years Experience) :
Language requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 15000  To: 15000 £ GB per year
 
Other Information
 
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : Wythenshawe - England - North West
Post Date : 11 Jan 2018
 
 
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