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Company : Baltic Training Services
Job Title : Software & IT Support Apprentice
Job Category / Job Sector : IT / Desktop Support
Job Reference : JO-1801-5297
Job Description :
Do you want to work for a company that is forefront of the technology industry? Then look no further!

Baltic Training and Cortex are delighted to be recruiting for a Software and IT Support Apprentice to become part of a dynamic and exciting software support team. With three decades of experience, the cortex platform is used to automate processes ranging from fault management in telecoms environments to IT process automation for clients in the financial sector.

About Apprenticeships:
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and break down barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in a way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

Duties:
The role will primarily be on assisting two main areas: Cortex support and Internal IT.
Main duties will include:

* Help desk and software support and logging all incoming incidents using the incident management procedure.
* Resolving internal IT incidents including network, servers and workstation issues.
* IT Administration including backups, inventory and networking.

Training Provided:
Level 3 Advanced Diploma in ICT Systems and Principles

* Networking Fundamentals
* Mobility and Device Fundamentals
* Business Processes
* Cloud Fundamentals
* Coding and Logic
* Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and Qualifications required:

* Self-motivated.
* Good time management skills.
* Organised, friendly and approachable.
* Good communication skills.
* Enthusiastic and professional attitude.
* 5 GCSE's A-C grades, including Maths and English

The future is bright:
Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our Level 4 programme and take your training even further.

Salary, hours and benefits:

* £4 per hour / £160 per week
* 40 hours per week
* 20 days Holiday

Location and Travel:
Located within walking distance of Southampton Central station and a number of local bus routes the company is based in the heart of the bustling city and is easily accessible.

About Baltic Training:
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech-driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.

So that's exactly what we help them to do.

If th
Skills (Years Experience) :
Language requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 4  To: 4 £ GB per year
 
Other Information
 
Min. Qualifications :
Min. Experience (Years) : Unspecified
Job Location : Southampton - Bermuda
Post Date : 08 Jan 2018
 
 
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