The Role:
An opportunity has arisen in our Debt Recovery department for a Debt Recovery Administrator. This role offers a challenging and exciting opportunity for the right individual to assist the ongoing progression of our legal administration process. The role will include the following:
Carrying out internal reviews on accounts to ensure they are suited to commence the legal process.
Issuing generic claim forms and relevant legal documents.
Issuing subsequent correspondence.
Providing written responses to debtors and relevant 3rd parties.
Liaising with the Debt Recovery and Compliance departments on individual cases.
Effectively managing collections to ensure balances are concluded and accounts are closed.
Requirements:
The suitable candidate should possess the following attributes:
Excellent written and verbal communication skills.
Ability to understand, overcome and explain complex issues in writing and over the phone.
Ability to review and report on accounts in a swift and efficient manner.
Ability to maintain regular audits and reports on collections resulting from legal action.
Ability to work to strict deadlines and targets.
Benefits:
Competitive starting salary (dependent on experience)
Personal Incentive Bonus scheme (Up to 10% salary bonus per year)
2 generous salary reviews per year
Up to 33 days holiday a year
Brilliant promotional opportunities for motivated individuals
Work for an Investors in People accredited company
