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Job Details
Company Origin Multilingual
Job Title: German Business Analyst, Ludwigshafen
Job Category: Customer Service / Other Customer Service
Job Description:
<strong>Company:</strong> Our client is a multinational IT company currently recruiting a German Business Analyst in their Ludwigshafen headquarters.

<strong>Role: </strong>

-Responsible for dealing with customers questions; this is done via telephone, e-mail, web chat, etc.

- Gather client invoices, contracts and inventory data from various sources. Compile collected information and identify data gaps for further follow-up

-Co-ordinating the customer needs to the appropriate channels, dealing with all requests from customers and dealers

-Continually meet the high standards of contact management, quality and performance that have been set by the position

- Monitor and report on a regular basis Service Level Agreement metrics

<strong>Skills: </strong>

-Excellent communication skills to include fluency in German and English

-1-2 years’ experience

- Strong analytical skills, including both data processing and problem solving skills

-Proficient user in MS office i.e. Excel

Gain: Our client is offering the successful candidate the chance to work for a leading company in its field as well as the chance to grow and progress within the company. If this is a job which interests you then contact Origin Multilingual today to begin your application.

Not the job for you? Why not arrange a call back with one of our recruiters to discuss job opportunities for you.

Origin Multilingual

Frankfurt +49 69 5007 1333

Berlin +49 30 567 96508

Employment type: Permanent
Salary/Hourly Rate: From: 30000 To: 40000
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Ludwigshafen am Rhein - Rheinland-Pfalz - Germany
Post Date: 14 Feb 2018
This job advert is maintained in a searchable database. It may have been modified or even deleted since originally posted.
If the job has expired you will be notified that the page is no longer available.
You should contact the following company directly:

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