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Job Details
   
Company Origin Multilingual
Job Title: German Business Analyst, Ludwigshafen
Job Category: Customer Service / Other Customer Service
Job Description:
<strong>Company:</strong> Our client is a multinational IT company currently recruiting a German Business Analyst in their Ludwigshafen headquarters.

<strong>Role: </strong>

-Responsible for dealing with customers questions; this is done via telephone, e-mail, web chat, etc.

- Gather client invoices, contracts and inventory data from various sources. Compile collected information and identify data gaps for further follow-up

-Co-ordinating the customer needs to the appropriate channels, dealing with all requests from customers and dealers

-Continually meet the high standards of contact management, quality and performance that have been set by the position

- Monitor and report on a regular basis Service Level Agreement metrics

<strong>Skills: </strong>

-Excellent communication skills to include fluency in German and English

-1-2 years’ experience

- Strong analytical skills, including both data processing and problem solving skills

-Proficient user in MS office i.e. Excel

Gain: Our client is offering the successful candidate the chance to work for a leading company in its field as well as the chance to grow and progress within the company. If this is a job which interests you then contact Origin Multilingual today to begin your application.

Not the job for you? Why not arrange a call back with one of our recruiters to discuss job opportunities for you.

Origin Multilingual

Frankfurt +49 69 5007 1333

Berlin +49 30 567 96508



Skills:
Employment type: Permanent
Salary/Hourly Rate: From: 30000 To: 40000
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Ludwigshafen am Rhein - Rheinland-Pfalz - Germany
Post Date: 14 Feb 2018
 
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