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Job Details
   
Company Douglas Jackson
Job Title: 2 x Team Manager (Bilingual)
Job Category: Customer Service / Other Customer Service
Job Description:
Job Ref: DJKG1207 Job Title: 2 x Team Manager (Bilingual) Location: London Salary: £30k plus commission and benefits IMMEDIATE START Opportunity to work for a growing fast paced contact centre in London has become available. You will need to be highly fluent in written and verbal, English/Spanish or English/Portuguese. The Role: You will manage a team of 20 bilingual agents who are working within a regulated setting and act as first line support. Key Responsibilities * Manage a team of up to 20 bilingual agents * Accountable for the success and productivity of the team * Organise relevant resources for the department and teams * Conducting Quality Assurance and feedback to the agents The Candidate You must show strong interpersonal skills and empathy for this role with outstanding language skills. This role will require you to work a shift pattern and they are looking for someone that is ideally available immediately. To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail. Follow us on Twitter @callcentrejobs1 Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organizations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact. Douglas Jackson are working as an Employment Agency in respect of this vacancy. All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: Unspecified To: 30000 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: London - England - London
Post Date: 12 Jan 2018
 
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