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Job Details
Company Baltic Training Services
Job Title: Apprentice Network Engineer
Job Category: IT / Helpdesk
Job Description:
Did you know the over 43% of issues arising within PCs and laptops can be resolved through remote support? Baltic Training and Cloudcell Technologies are delighted to be recruiting for an Apprentice Network Engineer to join their well-established team based in Winchester. An industry leader in fully managed cellular connectivity, Cloudcell Technologies work to provide the best solutions for each client they work with. From remote support to onsite visits, Cloudcell Technologies work with businesses small or large to provide quick, easy and reliable solutions and support. Due to their continued growth and success, Cloudcell Technologies are now looking for fresh talent to join their dedicated team. About Apprenticeships "Tell me and I forget. Teach me and I remember. Involve me and I learn." Apprenticeships are built around this principle. Not only do our apprentices learn faster and earn money at the same time, they gain invaluable workplace experience. When it comes to apprenticeships, research shows that apprentices can earn up to £4,000 more per year than their peers. Alongside this, all apprentices are entitled to other benefits such as pension and national insurance contributions, and also paid holiday entitlement. If you are ready to earn more, you are ready to start an apprenticeship with Baltic Training Duties: Throughout the apprenticeship you will be mentored by existing members of staff and trained to; * General troubleshooting both within the office and through a helpdesk ticket system for clients * Providing telephone and remote support to all clients * Ordering equipment for the technical department * Support the preparation and configuration of systems prior to the installation at client sites * If issues cannot be resolved by remote support, onsite visits with a senior engineer may be required. Training to be provided: * Level 3 Advanced Apprenticeship in ICT * Level 3 Diploma in ICT Professional Competence * Level 3 Advanced Diploma in ICT Systems and Principles * Level 2 Functional Skills (English, maths and ICT) Skills & Qualifications Required : * Passion and interest in IT and technology * Understanding of computer components & their functionality * Eager to learn and develop within the role * Outgoing with good communication skills * Ability to work in a team * Driving licence would be desirable due to the nature of the role. The future is bright Upon completion of the 12 month programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further. Salary, hours and benefits: * £192.00 per week * 40 hours a week * Working hours are 9am-5.30pm daily with a 30 minute lunch break * 20 days holiday a year plus bank holidays Location and travel: The office is located a short distance from Winchester town centre for ease of access by both train and bus. Parking

Employment type: Permanent
Salary/Hourly Rate: From: 192 To: 192 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Winchester - England - South East
Post Date: 11 Jan 2018
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