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Job Details
   
Company Baltic Training Services
Job Title: IT Support Apprentice
Job Category: IT / Helpdesk
Job Description:
Did you know that in the 1950's computers were referred to as electronic brains? Baltic Training and Midshire Group are delighted to be recruiting for an IT Support Apprentice to join their team of technicians based in West Bromwich. Midshire Group have been established for over 25 years and have multiple offices based across the country. Due to the continuing growth they are seeking a motivated individual to complement their talented team. Midshire are now recognised as one of the nation's largest technology resellers. Installing everything from desktop photocopiers to business telephone systems they ensure every job is done with absolute precision. About Apprenticeships A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers. With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship. Duties You will be working alongside existing staff and be mentored and trained to carry out the following duties: * 1 st Line Support Desk - answering calls and providing remote support * Hardware repairs with occasional site visits for hardware support * Creating new user accounts/Emails/resetting passwords * Monitoring servers * General IT Maintenance and updates Training to be provided: * Level 3 Advanced Apprenticeship in ICT * Level 3 Advanced Diploma in ICT Systems and Principles * Network Fundamentals MTA * Mobility & Device MTA * Cloud Fundamentals MTA * Business Processes * C&G Coding and Logic Skills and qualifications required: * 5 GCSE's A-C grades, including Math's and English. * Attention to detail * Hardworking and motivated * Experience in troubleshooting The future is bright Upon completion of the programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further Salary, hours and benefits * £132 per week * Full time 9am-5pm (37.5 Hours per week) * Wage increments * Dress down days * Pizza days Location and Travel The role is located in West Bromwich, close to Kenrick Park. There are several and regular bus routes available and the office is just under a 15 minute walk from The Hawthorns train station. About Baltic Training Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: 132.5 To: 132.5 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: West Bromwich - England - West Midlands Region
Post Date: 09 Jan 2018
 
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