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Company Swanstaff Recruitment
Job Title: Customer Service and Sales Advisor
Job Category: Customer Service
Job Description:
We are working on a fantastic opportunity for a Customer Service and Sales Advisor to join a reputable employer in Dartford on permanent full time basis.. This is a fantastic time to join a forward thinking, innovative and exciting workplace who have their employees and customers at the heart of everything they do. Key Responsibilities; * Providing a first class service and trying to deal with all queries in the first instance * Listening to the customers' requirements and delivering an action path to create the right outcome for the customer, creating excellent customer solutions * Take ownership of own workload and ensuring customers' accounts are resolved * Dealing with and resolving customer complaints * Maintaining a high level of quality by operating within company and regulatory requirements * Recording updates on customers' accounts * Liaising with internal departments to ensure customer service is always prioritised * Updating the in-house CRM system * Live the company's values and ensure that these are demonstrated to very customer on every call To be considered for this role you will need; * A pro-active mind set with the ability to take responsibility of your own work * A customer focused attitude * An ability to adapt the company's key values and ensure these are displayed on every customer interaction * Must drive due to location Ideal candidates will have the following; * Previous experience of working in Customer Service is beneficial * Excellent telephone manner * Strong listening skills and a customer service focussed approach * Good I.T. skills In return you will receive; * Opportunity to work for a nationally recognised and highly reputable company * First class training provided Interested in this role? Apply online today and we'll be in touch! Looking for a tool to help you with your job search? Download the Swanstaff APP now for all our latest vacancies, career advice and more! EMPOWERING PEOPLE WITH OPPORTUNITIES We are an equal opportunities employer.

Skills:
Employment type:
Salary/Hourly Rate: From: 18500 To: 18500
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Dartford - England - London
Post Date: 08 Jan 2018
 
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