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Job Details
   
Company Origin Multilingual
Job Title: Polish Customer Service Trainer @ Warsaw Technology!
Job Category: HR & Training / HR Consultant
Job Description:
Polist Contact Centre Trainer for Global Technology company

Leading Digital Technology, e-commerce and operational services business is growing their Polish team. They service major compaies that build and deploy e-commerce and digital domains and then support the work of these business through customer care, sales and social media support.

They deploy their services depending on use case, often choosing frontline customer care agents, chatbots or AI solutions that quickly engages with the customer to identify the need and serve it in as efficient a manner as possible.

A new position has been created for a Training Specialis in their Polish office. This role will see the successful trainer manage the day to day Training & Development of their Warsaw customer care team. This could be;
    <li>Delivering face to face and/or remote training to internal service delivery staff</li><li>Create, maintain and manage all Services timetable of training for new starter’s inductions for both Internal and External customers</li><li>Organise 1-2-1 development review documentation, attend development reviews with Service Delivery Manager/Team Leader</li><li>Perform initial and on-going language training for new starters</li><li>Manage and contribute to all L&D material & documentation</li></ul> To be considered for this role you just need three things;
      <li>Languages; Fluent Polish & English</li><li>Training; 2-3 years experience as a Trainer</li><li>Contact Centre or Customer Service Industry knowledge (Agents, QA, Team Lead etc)</li></ul> If you are a Polish speaking Customer Service Trainer that is looking to join a growimng team where you can manage and deliver the training for a growing service centre APPLY NOW!

      Poland +48 223 009 183             | UK +44 20 7136 3000             | Ireland +353 1 2313100

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: 20000 To: 35000
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Kraków - Malopolskie - Poland
Post Date: 08 Jan 2018
 
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