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Job Details
   
Company Luton Bennett
Job Title: Customer Service Advisor - Customer Service Advisor
Job Category: Customer Service / Customer Service Advisor
Job Description:
Customer Service Advisor £21,000 to £24,000 + Pension Scheme + holiday + Benefits + Days based role Monday - Friday 08:00am - 17:00pm Stafford Customer Service Advisor required for days based role within an award winning food manufacturer who are well renowned and have a great reputation for how they treat their staff. To apply for the role you must have 2+years' experience in a customer service role. You must be proficient with Microsoft office and have strong communication skills. Applicants from a manufacturing background will have a considerable advantage. The successful candidate will have experience dealing with customers over the phone/email and passionate about delivering an excellent level of customer service. You will be responsible for building relationships with customers, handle customer complaints, process customer accounts and file all documentation. This will all be processed through an SAP B1 system. The role itself is situated within a busy open plan office. The company will give you training and equip you with all the knowledge required. This is an opportunity for stability within a friendly team. The role: The Role: * Providing an exceptional level of customer service * Communicate effectively over the phone and via email to resolve customer's queries *Liaising between different operational departments *Using SAP B1 system- training will be provided *Basic administration duties *Days based role The Person: * Strong customer service skills * Strong IT skills *Ideally transfer from a manufacturing setting (not essential) *Live in a commutable distance to Stafford

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: 21000 To: 24000 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Stafford - England - West Midlands Region
Post Date: 05 Jan 2018
 
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