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Job Details
   
Company Douglas Jackson
Job Title: Channel Manager
Job Category: Customer Service / Other Customer Service
Job Description:
Ref: DJAD1031 Role: Channel Manager Salary: £37k + bonus + other benefits Location: Gloucester Reporting to the Senior Channel Manager - Omni-Channel, this passionate and motivated individual is responsible for the development, implementation & evaluation of customer specific marketing plans within Omni-Channel customers. This person will be responsible for building strong customer relationships and campaigns in order to deliver against company targets in terms of profit, market share & brand perception. Duties: * Understand the needs of the end customer and the purchase journey in order to develop a plan that will enable the client to be the brand of choice within the re-seller. * Scope market size and opportunity so as to make recommendations in terms of product ranging opportunities, key influencers and motivators. * Provide strong end user insight and maintain a clear understanding of current market conditions & competitor activity, be the expert on the channel. * Work closely with the product, communications, sales and customer service teams to ensure that a rolling 12 month plan is in place, by customer, to deliver profitable growth. * Brief, support and monitor tactical activity, including campaign planning, following the creative delivery process to drive promotional campaigns and complete full ROI analysis. To apply for this position please forward a copy of your CV to us . We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail. Follow us on Twitter @callcentrejobs1 Douglas Jackson are a specialist recruitment consultancy and executive search company, working specifically within the Executive and Skilled Customer Contact market place: We place individuals who effectively improve your Customer Service, who design, lead, plan, transform, or, deliver your Customer Strategy, Customer Experience, Customer Insight, or Customer Contact. Douglas Jackson are working as an Employment Agency in respect of this vacancy. All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship. Customer Contact Recruitment, Customer Strategy Recruitment, Customer Experience Recruitment, Chief Customer Officer Recruitment, Customer Excellence, Customer Contact Executive Search, Customer Service Executive Search, Customer Experience Executive Search. Call Centre Recruitment, Contact Centre Recruitment, Customer Experience Recruitment, Resource Planning Recruitment, Customer Services Recruitment, Customer Insight Recruitment, Customer Analytics Recruitment. Executive Search. Call Centre Recruitment, Contact Centre Recruitment, Customer Experience Recruitment, Resource Planning Recruitment, Customer Services Recruitment, Customer Insight Recruitment, Cus

Skills:
Employment type: Permanent
Salary/Hourly Rate: From: Unspecified To: 37000 £ GB
Min. Qualifications:
Min. Experience (Years): Unspecified
Job Location: Gloucester - England - South West
Post Date: 04 Jan 2018
 
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